In todays highly competitive telecommunications industry, transforming data into knowledge with business insight and predictive analytics can provide key strategic business advantages. Most service providers have vast amounts of subscriber data stored in enterprise resource planning systems, customer relationship management systems, database warehouses, and similar systems.
However, these systems frequently operate in isolation, and integrating them is expensive, complex, and time consuming.
Microsofts business intelligence platform helps service providers drive business performance by providing decision makers throughout the organization with the tools and insights they need to plan more effectively, achieve better alignment with strategic initiatives, and make better business decisions. This flexible, easy-to-use business intelligence solution provides deep insight into existing processes and subscriber behaviors and helps service providers reduce overhead while improving customer management
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